Information

See below for: About Us, Shipping & Returns, Contact Form, Privacy Policy

About Us

AVID Scooters is a rider owned scooter company, mainly a manufacturer of our own products, but also a wholesale/distribution business. We produce originally designed scooter products, our main passion is in our pegs and hardware parts. With over a decade of experience our industry, AVID Scooters sets the standard for the product categories we enter. Our designs are often copied and mimicked, but our products are never outdone. 

If you would like to purchase some of our amazing products, click here

If you are a dealer and want to carry our products, click here

If you are interesting in having AVID Scooters Distribute your products, contact us below.

 

Check Out Our Team: Click to View Team Page

Check Out Our Instagram: @AVIDscooters

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return is not in our error, no shipping charges will be refunded, and return shipping is paid by you (customer). 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us below with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping Info

We can ship to virtually any address in the USA.

Most orders ship with USPS Priority Mail, arising anywhere in the USA within 1-5 days depending your location. We ship from our warehouse in Delaware, and we will process, pack and get any order out as soon as possible once received. As a rider owned business, please note that any posted closings can delay an order. For larger and/or wholesale orders, Fedex or non-priority USPS shipping may be used, regardless you will have tracking and estimated arrival time soon after your order is placed. 

Privacy Policy

We collect information such as; Name, Email, Business Name, Shipping Address, and Phone Number. This information is used to identity your account, and streamline the checkout and shipping process. We do not share or sell any of your information to any other person or business. We do not store or have access too any account passwords. We can create new passwords, but have no way to view correct or submitted passwords.

 

Contact Us